90 day100% Satisfaction Money Back Gararantee

For a period of 90 days from the date of original purchase, Advanced Water Filters will refund the purchase price of the specified product for any reason except damage to any part of product because of misuse; misapplication; negligence; alteration; accident; installation or operation contrary to our instructions, incompatibility with accessories not recommended by Advanced Water Filters or authorized agents, or damage caused by freezing, flood, fire, terrorism, or Act of God. In all such cases, regular charges will apply. Filter elements and membrane elements may only be returned if unopened with the packaging intact. This warranty does not include service to diagnose a claimed malfunction in this unit. Liability is limited to repair or replacement of the product. Warranty does not include costs related shipping, freight or transportation. This warranty is void if the claimer is not the original purchaser of the unit or if the unit is not operated under normal municipal water, well water conditions, meeting the specified standard operating conditions, and with potable water.

We assume no warranty liability in connection with the product other than that specified herein. This warranty is in lieu of all other warranties, expressed or implied, including warranties of fitness for a particular purpose. We do not authorize any person or representative to assume for us any other obligations on the sale of our products.

General Conditions

Damage to any part of this reverse osmosis system because of misuse; misapplication; negligence; alteration; accident; installation or operation contrary to our instructions, incompatibility with accessories not recommended by Advanced Water Filters or authorized agents, or damage caused by freezing, flood, fire, terrorism, or Act of God, is not covered by this warranty. In all such cases, regular charges will apply. This limited warranty does not include service to diagnose a claimed malfunction in this unit. Liability is limited to repair, replacement or refund of the product. This warranty is void if the claimer is not the original purchaser of the unit or if the unit is not operated under normal municipal water or well water conditions, with potable water.

We assume no warranty liability in connection with this product other than that specified herein. This warranty is in lieu of all other warranties, expressed or implied, including warranties of fitness for a particular purpose. We do not authorize any person or representative to assume for us any other obligations on the sale of this reverse osmosis system. This warranty becomes effective when the system is installed correctly and successfully. Behind this product are years of research, design, and production skills. With proper installation and annual maintenance, our products will provide you and your family with years of trouble free service. For updates on home water purification products please visit us regularly at www.aspenwaterfilters.com Thank you for your purchase.

Return Policy

Please call or email customer service for return authorization. Items returned without authorization will not be accepted. Items are returned at shipper’s expense. Advanced Water Filters is not liable for shipping, freight or transportation costs, or for items damaged during shipping. COD shipments will not be accepted.  Filter elements and membrane elements may only be returned if unopened with the packaging intact.  

THE FOLLOWING STANDARD OPERATING CONDITIONS FOR RESIDENTIAL WATER PURIFICATION PRODUCTS MUST BE MET FOR WARRANTY TO BE VALID: Water pressure, 40-100 psi; pH range, 2-11; Maximum Hardness, 10gpg; Maximum TDS 2000 ppm; Water temperature, 40°-100° F.